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On happenstance

Why your career won't go as planned — and John Krumboltz's theory of what to do about it

John D. Krumboltz spent forty years of his life studying how people choose careers. He never planned to.

In 1953, aged twenty-five, he was a graduate student at the University of Minnesota, working toward a PhD in counselling psychology. His actual research interests were somewhere else entirely — in the psychology of learning, and specifically in operant conditioning, the school of thought that B. F. Skinner had made famous a decade earlier. Krumboltz was interested in how people acquired behaviours, not careers. He assumed he would go on to a research life studying rats in mazes or pigeons pecking at coloured discs.

Then his dissertation advisor left.

His new advisor, a man named John Rothney, had built his reputation on longitudinal studies of high-school students in Wisconsin — following them from adolescence through their twenties, watching how the paths they had planned in Grade 11 compared with the paths they had actually walked. Rothney needed a doctoral student to help with the data. Krumboltz, who happened to be available and who happened to need a dissertation topic, took the job.

The findings from that data set changed his mind about almost everything.

What Rothney’s students had planned for themselves — the careers they had named in high-school questionnaires, the paths they had told counsellors they intended to walk — bore only the loosest resemblance to the lives they had actually built by their late twenties. Some of the divergence was expected: a percentage of students always change direction. But the sheer scale of it was striking. Something like two-thirds of the students in the sample had ended up in careers they had not named at all in high school. Many were doing things that did not even exist as identifiable career options when they had first filled out the forms.

What had actually determined where those students ended up, when the researchers went back and asked them? A hundred things. A summer job that turned into an offer. A professor who took an interest. A friend who mentioned a company that was hiring. A parent’s illness that forced a move to a different city. A book stumbled across in a library. A moment of restlessness at twenty-three that made someone quit a job with no plan.

Not one of these things was in the students’ original high-school career plans. Not one could have been. And yet, taken together, these accidents were the actual mechanism by which the students had arrived at their present lives.

Krumboltz never quite recovered from what that data showed him. He spent the next fifty years arguing that career counselling — as it was practised in the middle of the twentieth century and as it is largely still practised today — had the fundamental picture backward. It assumed that careers were the result of good planning. What the data actually showed was that careers were, to a remarkable degree, the result of what you did when planning failed.


The theory that grew out of the accident

In 1976, and then more fully in 1996, Krumboltz published what he called the Social Learning Theory of Career Decision Making, later renamed the Happenstance Learning Theory. The core claim is deceptively simple:

Career decisions are the result of an innumerable number of learning experiences made possible by encounters with people, institutions, and events in a variety of circumstances. Each individual’s set of experiences is unique.

That is a mouthful. But the substance is this: nobody sits down at eighteen and rationally analyses their way into a career. What people actually do is bump into things. Some of those things stick. Some do not. Over years and decades, the ones that stick accrete into a life. What we call a “career” is a pattern we recognise only in retrospect, after the accidents have piled up enough to look like a shape.

If this were merely descriptive — merely a way of saying “life is unpredictable, deal with it” — Krumboltz’s theory would be trivial. What made it useful, and what made it his life’s work, is that he took the next step. He asked: if careers are made largely of accidents, what skills help you make the most of accidents?

He identified five.


Curiosity

The first, in his framing, is curiosity — the disposition to explore learning opportunities that other people would ignore. Not “what should I do with my life” curiosity, which is often paralysing, but the specific, granular curiosity of this thing here, in front of me, right now.

Krumboltz was fond of the example of a young man who had been a mediocre student in high school, drifted into a job at a car dealership after graduating, and one day found himself curious about how a particular kind of leasing contract was structured. He asked questions. He read manuals in the evenings. He talked to the finance officers. Within five years he had become the youngest general manager in the dealership’s history. Within ten he owned a small chain. He had not planned any of it. He had simply been curious about a leasing contract on a Tuesday afternoon.

Curiosity, in Krumboltz’s sense, is a habit. It is the small, repeated act of leaning slightly toward whatever is in front of you rather than slightly away. Most people, in most moments, lean away. The people whose careers grow through happenstance lean in.

Persistence

The second is persistence — but Krumboltz meant something specific by this. He did not mean grit, in the sense of pushing through hardship. He meant something more like not quitting too early on a lead that has not yet proven itself.

A career-changer in mid-life who runs one small experiment, is told “no thank you” by the first person she reaches out to, and concludes that the whole direction was a mistake — has failed at Krumboltz’s version of persistence. The person who runs the same experiment, gets the same “no thank you”, and thinks “OK, that person; who else can I try?” is exercising it.

Krumboltz argued that career happenstance often takes ten or twenty attempts before it starts to yield. Most people make two or three attempts and stop. The people who benefit from happenstance are the ones who understand, at some level, that they are playing a game of large numbers.

Flexibility

The third is flexibility — the willingness to alter your attitudes and behaviours in response to what you learn. This sounds obvious, but Krumboltz observed that most people are strikingly bad at it. They form an early attachment to a picture of themselves and their career, and then interpret every subsequent piece of contradicting evidence as a reason to try harder at the original plan, rather than as a reason to update the plan.

The flexible person, in his framing, is the person who can hear “you would be a mediocre architect but you seem to have a real talent for architectural history” and change direction on the spot, without needing to grieve the loss of a five-year plan first. This is very hard for most people. It is rare. And it is one of the strongest predictors of a satisfying career, according to the research Krumboltz and his students conducted in the 1980s and 1990s.

Optimism

The fourth is optimism, and here Krumboltz was quite specific about what he meant. He was not talking about temperamental cheerfulness, which is largely genetic and cannot really be trained. He was talking about a cognitive style — the habit of viewing new opportunities as achievable rather than as risky.

The pessimistic career-thinker looks at an opportunity and asks, what could go wrong? The optimistic career-thinker looks at the same opportunity and asks, what might I learn? Both are legitimate questions. But the person who habitually asks the second version accumulates learning experiences at a much faster rate than the person who habitually asks the first. Over a decade, this compounds.

Risk-tolerance

The fifth is risk-tolerance — the ability to take action in the face of uncertain outcomes. This is where Krumboltz was most careful, because he was writing in a country and a culture that already tends to romanticise risk. He was clear that he did not mean reckless risk-taking. He meant something narrower: the willingness to take small risks in the face of significant uncertainty. Sending the email. Making the phone call. Walking into the coffee shop and asking the person you have been thinking about approaching for a five-minute conversation.

Most of what Krumboltz called career happenstance turns on these small risks. Nothing dramatic. But most people never take them. They wait until the risk feels small — which is to say, until the opportunity is gone.


What this means for your ikigai

Krumboltz’s theory has an uncomfortable corollary. If careers are made largely of happenstance, then the amount of introspection anyone can profitably do — through personality tests, self-reflection, or thinking hard on a walk — is finite. Past a certain point, more introspection produces less new information. What produces new information is acting into the world and seeing what comes back.

If you have used our quizzes to develop a picture of who you are, and if you have sat with the results and let them shape your sense of possibility — that is genuine work. It is worth doing. But it is not, in Krumboltz’s sense, sufficient. What has to happen next is encounters. Small ones. Conversations. Experiments. Coffee chats. Weekend projects. Volunteer work. Things that could not possibly have been foreseen from a personality test, but that will change the shape of your career more than any personality test could.

Krumboltz used to give a piece of advice to graduate students who came into his office asking for career guidance. He would ask them to name three people they admired in fields they were vaguely interested in. Then he would say: this week, I want you to send those three people a short email. Introduce yourself. Ask if you can have a fifteen-minute conversation about how they got where they are.

Most students, he reported, would look at him as though he had just asked them to walk on the moon. And that, he would explain to them gently, was exactly the point. The gap between “this feels impossible” and “this is a small email” was, in his experience, the single biggest obstacle to a happenstance-shaped career.

He would then remind them that his own career had come from precisely such an accident. If Rothney had not needed a research assistant that year — if Krumboltz’s original advisor had not left — the world would have had one more researcher of pigeons and one less theorist of accidental careers. The path he had walked into was not the one he had planned.

He would say this with a slight smile. And then he would send the students off to write their three emails.


Further reading

  • Krumboltz, John D., & Levin, Al S. (2004). Luck is No Accident: Making the Most of Happenstance in Your Life and Career. Impact Publishers. (The most accessible summary of the theory, written for a general reader.)
  • Krumboltz, John D. (1996). “A learning theory of career counseling.” In M. L. Savickas & W. B. Walsh (Eds.), Handbook of Career Counseling Theory and Practice (pp. 55–80). Davies-Black.
  • Mitchell, K. E., Levin, A. S., & Krumboltz, J. D. (1999). “Planned happenstance: Constructing unexpected career opportunities.” Journal of Counseling & Development, 77(2), 115–124.
  • Krumboltz, John D. (2009). “The happenstance learning theory.” Journal of Career Assessment, 17(2), 135–154.